Legal
Privacy Policy

Last updated: May 2, 2025 · Effective immediately

We believe privacy should be simple to understand. This policy explains exactly what we collect, why we collect it, and how you can control it. We will never sell your personal information to anyone.

1. Who We Are

AskJenna ("we," "us," or "our") is an AI-powered group travel planning platform accessible at askjenna.io. We help groups of travelers plan trips together by matching individual interests to create shared itineraries.

If you have any questions about this Privacy Policy, you can contact us at hello@askjenna.io.

2. Information We Collect

Information you give us directly

Information we collect automatically

Information we do NOT collect

3. How We Use Your Information

We use the information we collect to:

We do not use your information to serve you third-party advertisements, and we do not allow advertisers to target you based on your AskJenna activity.

4. How We Share Your Information

We do not sell your personal information. We share your information only in these limited circumstances:

With your travel group

When you join a group trip, other members of that trip will see your name and the interests you've selected. They will not see your email address unless you choose to share it.

With service providers

We use trusted third-party services to run AskJenna, including:

These providers only receive the minimum data needed to do their job and are contractually required to protect it.

For legal reasons

We may disclose your information if required by law, court order, or to protect the rights, safety, or property of AskJenna, our users, or the public.

In a business transfer

If AskJenna is acquired, merged with, or sold to another company, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Data Storage and Security

Your data is stored securely on Supabase's infrastructure, which uses industry-standard encryption in transit (TLS) and at rest. We use Row Level Security (RLS) to ensure users can only access their own data.

While we take security seriously and implement appropriate safeguards, no system is 100% secure. If you believe your account has been compromised, please contact us immediately at hello@askjenna.io.

6. Your Rights and Choices

You have the following rights regarding your personal information:

To exercise any of these rights, email us at hello@askjenna.io and we will respond within 30 days.

7. Cookies

We use cookies to keep you logged in, remember your preferences, and understand how people use AskJenna. You can disable cookies in your browser settings, but some features of AskJenna may not work correctly if you do.

We use Google Analytics which sets its own cookies for usage tracking. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

8. Children's Privacy

AskJenna is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at hello@askjenna.io and we will delete it promptly.

9. International Users

AskJenna is based in the United States. If you access AskJenna from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country. By using AskJenna, you consent to this transfer.

If you are located in the European Economic Area (EEA), United Kingdom, or California, you may have additional rights under GDPR or CCPA. Please contact us at hello@askjenna.io for more information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email (if you have an account) and update the "Last updated" date at the top of this page. Your continued use of AskJenna after changes are posted constitutes your acceptance of those changes.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out: